Department of Public Health and Social Services - Bureau of Community Support - Division of Senior Citizens

Department of Public Health and Social Services - Bureau of Community Support - Division of Senior Citizens

Phone: 1-671-735-7421/7415
Types of Services Offered: Counseling Services, Information & Referral, Education & Training, Support Services, Public Assistance Services
Category: Government Local

The Bureau of Community Support within the DPHSS Division of Senior Citizens is responsible for managing all aspects of information, assistance, referral, orientation and outreach with respect to Title III Aging Programs. In addition, the Bureau manages the Guam State Health Insurance Assistance Program, funded in part by the Centers for Medicare and Medicaid Services, and the Guam Senior Medicare Patrol Program funded by the Administration on Aging. Jointly, both federally funded programs, directly and through partnerships, provide information, assistance and counseling assistance on all Medicare related matters, and provide education on how to protect, detect and report Medicare/Medicaid fraud, waste, abuse and error.

Note: Data for this listing was compiled from online sources by UOG social work students enrolled in SW110 Introduction to Community Services on Guam classes (Sections 1 and 2) in the spring semester of 2017.

Services Offered (Product/Services):

State Health Insurance Assistance Program (SHIP) 
The Guam MAP staff and volunteers assist Medicare beneficiaries who need information, counseling, and enrollment assistance beyond what they are able to receive on their own through the other CMS information channels.

Senior Medicare Patrol (SMP) Project –
In 2005, DSC received a one-year demonstration grant award from the Administration on Aging (AoA) to administer the Guam Senior Medicare Patrol (SMP) Program.

Information, Referral and Assistance 
The BCS is responsible in helping older persons and caregivers locate and link with local support resources, as well as provide information to the general public.

Joleen Almandres


Monday, Tuesday, Wednesday, Thursday, Friday

08:00 AM

05:00 PM


Recommend to a Friend