WestCare Pacific Islands – Supportive Services for Veteran Families

WestCare Pacific Islands – Supportive Services for Veteran Families

Phone: 1-671-989-0234/5 , 1-671-482-9001 (hotline)
Fax: 1-671-989-0236
Email: christina.cruz@westcare.com
Website: www.westcare.com
Types of Services Offered: Housing Services, Education & Training, Support Services, Employment Services
Category: Non-Profit


The SSVF program is funded by the United States Department of Veteran Affairs and is administered by WestCare Pacific Islands to provide supportive services for low or very low-income veteran families residing in or transitioning to permanent housing.  These services are designed to increase the housing stability of veteran families that are at-risk of or experiencing homelessness.

Note: Data for this listing was compiled from online sources by UOG social work students enrolled in SW110 Introduction to Community Services on Guam classes (Sections 1 and 2) in the spring semester of 2017.

Services Offered:        

  • Housing Stability, Case Management and Housing Location and Inspection
  • Emergency/Temporary Financial Assistance to acquire or maintain permanent housing
  • Tenant rights and responsibilities education and support
  • Asset development and financial literacy
  • Job readiness and employment placement services
  • Referral for health care, daily living, wellness, transportation, legal, and child care services

Christina Cruz


Reflection Center 222 Chalan Santo Papa, Suite 102, Hagatna, GUAM, GUAM

1-671-989-0234/5 , 1-671-482-9001 (hotline)


Monday, Tuesday, Wednesday, Thursday, Friday

08:00 AM

06:00 PM

Other Info:

SSVF Program Eligibility
1. Be a Veteran: a member of the family in which the Veteran is the head of household or the spouse of the head of household is the Veteran.
2. Very Low-Income Household: income does not exceed 50% of the Area Median Income (AMI)*
3. Be homeless or at imminent risk of becoming homeless.
SSVF Categories for “Occupying Permanent Housing”
Category 1:  Is residing in permanent housing and at risk of becoming literally homeless but for grantee’s assistance. (Homeless Prevention)
Category 2: Is literally homeless, and at risk to remain in this situation but for grantee’s assistance, and scheduled to become a resident of permanent housing within 90 days pending the location or development of housing suitable for permanent housing. (Rapid Housing)
Category 3: Is literally homeless after exiting permanent housing within the previous 90 days to seek other housing that is responsive to the very low-income Veteran family’s needs and preferences. (Rapid Rehousing)

Increase immediate access to needed services including healthcare, housing, transportation, employment & training and food. 

  • Streamline applications
  •  “No wrong door” collaboration or “No Veteran Left Behind”
  • Having designated points of contacts who have experience in working with Veterans
  Expansion of and development of needed services. 
  • Substance abuse, detoxification and residential treatment
  • Residential program for Veterans with severe mental illness
  • Inpatient and outpatient services for PTS and TBI
  • Emergency intermediate and long-term housing for Veterans
Identification, training, nurturing of family and community members for long-term support.

SSVF, Veterans, WestCare PI

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